Contact us
We're Here to Help
At DERMAXA, customer satisfaction is our top priority. Whether you have questions about your order, shipping, returns, or our products, our support team is ready to assist you.
We strive to respond to all inquiries as quickly as possible and provide the best possible customer experience.
Customer Support
Email:
support@dermaxa.com
Phone: +1 (310) 945-8952
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (PST)
Saturday: 10:00 AM – 4:00 PM (PST)
Sunday: Closed
Average Response Time: Within 24 Business Hours
Business Address
DERMAXA
320 ALCAZAR DR
SANTA MARIA, CA 93455
United States
Need Assistance?
Feel free to contact us regarding:
- Product Questions
- Order Status
- Shipping Information
- Returns & Refunds
- Exchange Requests
- Payment Issues
- Warranty Support
- General Inquiries
Our team is committed to providing prompt, professional, and friendly customer service.
Before Contacting Us
To help us assist you faster, please include:
- Your Full Name
- Order Number (if applicable)
- Email Address
- Detailed Description of Your Question
Returns & Refunds
If your inquiry is related to a return or refund, please include your order number and the reason for your request. Our support team will guide you through the process according to our Return & Refund Policy.
Privacy
Your personal information is handled securely and is used only for customer support purposes. We never sell or share your information with unauthorized third parties.
Thank You
Thank you for choosing DERMAXA. We appreciate your trust and look forward to serving you.